Help Getting Your Downloads & Updates

Logging In

To login and get access to Downloads as well as other services you will need two things - your Licence Code/Members ID. This was shown on the receipt page and has been sent via email to you after paying. You will also need your email address, again the one used when paying.

When using any of our services, your email and Licence/Membership ID are essential for the service to recognise you. Once you have logged into the members area you will be able to take advantage of special offers, download your software and updates.

If you need help and cannot login succesfully, thern please contact the helpdesk. To login - you enter the Licence/Members ID into the top box and the email address in full in the lower box. Then click LOGIN to enter.